Returns & Exchanges
We take pride in the craftsmanship of our solid metal hardware and lighting. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery provided they are in their original, unused condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare Your Package
Carefully repack your items in their original packaging, ensuring all screws, fixings, and protective sleeves are included to prevent damage.
Ship to Our Warehouse
Affix the provided shipping label to your parcel and drop it off at your nearest authorized carrier location.
Quality Inspection & Refund
Once our team inspects the returned goods for quality assurance, your refund will be processed to your original payment method within 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing